Privacy Policy

This Privacy Policy describes how Lumen Studios ("we," "us," or "our") collects, uses, and shares personal information of users of our website, lumenstudiosdenver.com (the "Site"). This policy applies to all visitors, users, and others who access or use the Site.

Data Collection Practices

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, book a studio, subscribe to our newsletter, contact us with inquiries, or participate in a survey or promotion. The types of information we may collect include your name, email address, postal address, phone number, payment information, and any other information you choose to provide.

Information We Collect Automatically

When you access or use our Site, we automatically collect certain information about you, including:

• Log Information: We log information about your use of the Site, including your IP address, browser type, referring/exit pages, operating system, date/time stamps, and related data.
• Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior on our Site. Cookies are small data files stored on your hard drive or in device memory that help us improve our Site and your experience, see which areas and features are popular, and count visits. You can usually instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Please refer to our Cookies Policy for more details.
• Device Information: We collect information about the computer or device you use to access our Site, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

Data Usage

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Site and services;
• Process transactions and fulfill your bookings;
• Send you technical notices, updates, security alerts, and support and administrative messages;
• Respond to your comments, questions, and requests;
• Communicate with you about products, services, offers, promotions, and events offered by Lumen Studios and others, and provide news and information we think will be of interest to you;
• Monitor and analyze trends, usage, and activities in connection with our Site;
• Personalize and improve the Site and provide advertisements, content, or features that match user profiles or interests;
• Detect, investigate, and prevent fraudulent transactions and other illegal activities;
• Comply with our legal obligations.

Data Sharing

We may share your personal information with third parties in the following circumstances:

• With Service Providers: We may share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, such as payment processors, email service providers, and website analytics companies.
• For Legal Reasons: We may disclose information in response to a subpoena, court order, legal process, or governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the rights, property, or safety of Lumen Studios, our users, or others.
• In Connection with a Business Transfer: If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such transaction as permitted by law and/or contract.
• With Your Consent: We may share information with third parties when we have your consent to do so.

We may also share aggregated or anonymized information that does not directly identify you.

Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. These measures include using encryption, firewalls, and secure server technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee absolute security.

User Rights

You have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, including direct marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law.

GDPR Compliance

Lumen Studios is committed to complying with the General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have certain rights under the GDPR, as described above. Our legal basis for processing your personal information depends on the purpose for which it is processed. Generally, we rely on the following legal bases:

• Consent: We may process your personal information based on your consent.
• Contractual Necessity: We may process your personal information when necessary to perform a contract with you.
• Legitimate Interests: We may process your personal information when necessary for our legitimate interests, provided that your rights and freedoms do not outweigh those interests.
• Legal Obligation: We may process your personal information when necessary to comply with a legal obligation.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our Site and update the "Last Updated" date at the top of this policy. Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lumen Studios
Data Protection Officer: Anya Sharma
2801 Walnut Street, Denver, CO 80205
Phone: (303) 555-7468
Email: [email protected]